Performance
Management/Competency Modeling
Recent research points strongly to the importance of a "performance-based
culture" to business success. But creating a climate in
which performance expectations are clear, top talent remains
challenged, and rewards are based on performance rather than
power/politics is easier said than done. With our extensive background
in Leadership and Organizational Development as well as Human
Resources Management, LED is uniquely qualified in all areas
of Performance Management, whether designing an entire system
or improving the effectiveness of existing practices.
Consulting services in Performance Management include:
Design and implementation of competency models
As managers are increasingly challenged to "do more with
less," it has become critical to identify the skills, knowledge
and attributes--collectively known as competencies--necessary
to perform at peak levels. LED employs a proven methodology to
pinpoint and articulate those competencies unique to a particular
company, department and/or individual work group and tie them
directly to both the organization's goals and objectives and
employee feedback and reward systems.
Our flexible approach enables us to either develop an entire
model "from the ground up" or customize an existing
corporate model for a specific job category and/or department.
Coaching and training on effective performance management
skills
Effective performance management consists of much more than
filling out an evaluation form once or twice a year. Superior
managers constantly hone their skills in providing employees
with clear direction, ongoing feedback, and the tools to perform
at optimal levels. LED provides individual and team coaching/training
on all aspects of performance management including goal-setting,
giving and receiving feedback, and handling sensitive and/or
disciplinary situations.
Communication and roll-out of performance management programs
When launching or revising a performance management program,
ensuring that the appropriate messages are communicated during
the rollout is as critical as the design of the program itself.
LED can design a process to ensure consistent, effective communication
and a smooth program implementation across all levels of the
organization.
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